FAQ

How much do you charge?

We charge project rates, and we will customize a proposal to meet your specific needs. Variables that impact pricing include desired turnaround time, length of the content, if it is a one-time project or an ongoing retainer, complexity of the subject matter, and the amount of research and meeting time required.

For a sample rate sheet, click here (this will open a PDF in a new tab).

We only work on projects where we can deliver ROI, so we do have a project minimum of $2,500 to ensure we have the time and resources necessary to provide measurable results for your business. This applies to one-time projects as well as monthly retainers.

What’s your basic onboarding process with a new client?

There are three steps to becoming an HPC client:

  1. Fill out our questionnaire for marketing content or website copywriting.
  2. If it looks like we’re a good fit “on paper,” Jessica Mehring will schedule a call with you to talk more in-depth about your business and your needs. Depending on the nature of the project and your organization’s decision flow, she may send you a proposal after the call.
  3. Jessica will send an invoice and client agreement — and once those are taken care of, we’ll schedule your project kickoff.

Once we’re working together, you’ll be pleased to find that we communicate early and often, we always meet or beat our deadlines, and the assets we produce for you are publishing-ready. (Sure, a round of edits is included in the scope of any project — but our clients rarely need them!)

How soon can you start?

Our retainer clients are our top priority, and we typically only have room for 2-3 new clients and/or one-time projects each month. That means our schedule fills up incredibly fast. Reach out to us at least two weeks before you need to begin your project. The sooner we can get you scheduled, the better.

If you need your project done ASAP, we may still be able to fit you in — but a rush fee will be included in the rate.

Do you also upload the copy to my website or mailing list software?

No. Our zone of genius is content creation — that’s where we’ll make the biggest impact on your business. If you need help finding a virtual assistant for technical implementation, let us know and we’ll see if we can point you in the right direction.

What if I need images or design work?

We are happy to source stock images for your blog or newsletter, but this is an add-on service and we do charge an extra fee. For full design-work (such as designing the visuals of a white paper, or creating your brochure), we have superstar design partners that we can bring in on the project or refer you to directly.

Are there any other costs associated with our project?

If your project requires software or systems, you will need to have these set up ahead of time. This includes mailing-list services (like ConvertKit or Drip) and website content management software (like WordPress).

How do I pay you?

We accept payments via PayPal or other reputable online payment systems. Or if you are in the U.S., you can send a check in the mail.

Next step

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